Refund policy
Return & Refund Policy
At Azilane, we want you to love your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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Items must be unused and in original condition
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Products must be returned in original packaging
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Proof of purchase is required
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
Refunds
Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
To request a return, contact us at: contact@azilane.com